At Macknificent Housing, Consulting, & Services, we don’t just offer advice—we deliver tangible solutions. Our leader, Juliet McMillan, brings 38 years of housing operations experience and 7+ years in consulting, understands your challenges firsthand. We, at Macknificent, integrate with your team to optimize operations, ensure regulatory success, and free your time for visionary leadership.
Services
Compliance & Program Management
Ensure your housing program or agency runs smoothly while meeting all regulatory standards.
We assist with applications and admissions across Public Housing, Section 8, RAD, and other programs*, ensuring strict adherence to your policies and plans. We provide file reviews and management that meticulously audit up to 100% of all tenants across all provided programs, by identifying documentation and miscalculations, before they become liabilities.
Operational Oversight & Performance
Optimize day-to-day operation to reduce risk and improve efficiency.
From maintenance quality control to vacancy reduction strategies, we help streamline workflows and improve unit turnaround. We monitor Tenant Accounts Receivable (TAR) and support eviction processes for non-payment, keeping your financial records on track.
Staff Training & Issue Resolution
Empower your team to handle tenant interaction with professionalism and confidence.
We train staff to manage tenant complaints effectively and establish systems for tracking and resolution. Our guidance ensures eviction and termination procedures are compliant and well-documented, minimizing legal exposure.
*Public Housing, Section 8, RAD, Multi-family, PRAC, Section 202, and Tax Credit programs
Where Compliance Meets Confidence--Helping You Deliver What Matters Most.
Inspections
Program-Specific Inspection Services
Elevating Housing Standards—One Inspection at a Time.
We deliver targeted inspection support designed to ensure full compliance with HUD standards—Annuals, NSPIRE, HQS, and Housekeeping. When an owner of RAD properties, facing staffing shortages or preparing for NSPIRE inspections, needs outsourced inspection services we’ll help housing authorities stay ahead, reduce deficiencies, and maintain operational excellence—so you can focus on serving your community.
Consultation
Executive-Level Consulting
Strategic advisory support for leadership teams seeking measurable impact.
We meet regularly with CEOs and Executive Directors to identify program deficiencies and deliver tailored recommendations. Our consulting drives performance improvement through strategic planning and compliance-focused insights.
Ready to Transform your Housing Authority operations?
Let’s explore how we, at Macknificent, can empower your team, fortify compliance, and enhance your agency’s overall performance. Contact us today for a confidential consultation.